Privacy Policy
Welcome to https://www.suntech-fl.com (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies concerning those users of the Site (“Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by SUNTECH CO , doing business as “SunTech Appliance Repair” (collectively, “Services”) (“Authorized Customers”), maintains its registered business address at:
Registered address:
4234 NW First Drive, Deerfield Beach, Florida, 33442
Operational/Service Office:
5248 Glenlivet Road, Fort Myers, Florida, 33907
“Personally Identifiable Information”
Refers to any information that can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address, financial profile, social security number, and credit card information. Personally Identifiable Information does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: the name, email address, phone number, address, social media profile information. We collect your phone number and other personal information (mentioned before) solely for SMS registration, service updates, and communication. We do not share your personal information with third parties except as required to provide our services (such as communication providers used to deliver SMS)
Service information: appliance type, service location, and appointment details. Payment information: when applicable, such as card details processed securely through our payment system (we do not store card numbers).
What organizations are collecting the information?
In addition to our direct collection of information, our third-party service vendors (such as credit card companies, clearinghouses, and banks ) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them by Visitors and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain and do not store, retain, or use the information given to them.
How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, make appropriate service offerings, and fulfill service requests on the Site. We may email Visitors and Authorized Customers about research or service opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors and Authorized Customers in response to specific inquiries or to provide requested information.
With whom may the information be shared?
Personally Identifiable Information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including the demographics of our Visitors and Authorized Customers, with our affiliated agencies and third-party vendors. We also offer the opportunity to “opt-out” of receiving information or being contacted by us or by any agency acting on our behalf.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by
SUNTECH CO , doing business as “SunTech Appliance Repair” is securely stored and is not accessible to third parties or employees of SUNTECH CO , doing business as “SunTech Appliance Repair” except for use as indicated above.
Data Transfer Restrictions
We do not sell, transfer, or share consumer data with any external organizations under any circumstances, even with user consent.
Data Security
We maintain strict internal policies and technical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
What choices are available to Visitors regarding the information’s collection, use, and distribution?
Visitors and Authorized Customers may opt-out of receiving unsolicited information from or being contacted by us and/or our vendors and affiliated agencies by responding to emails as instructed, or by contacting us at suntechappliancerepair@gmail.com.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Are Cookies Used on the Site?
Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorized Customer off. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using https://www.suntech-fl.com , with the drawback that certain features of the website may not function properly without the aid of cookies.
Cookies used by our service providers
Our service providers use cookies, and those cookies may be stored on your computer when you visit our website. You can find more details about which cookies are used on our cookies info page.
How does SUNTECH CO use login information?
SUNTECH CO, doing business as “SunTech Appliance Repair” uses login information, including, but not limited to, IP addresses, ISPs, and browser types, browser versions, pages visited, date and time of visit, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.
What partners or service providers have access to Personally Identifiable Information from Visitors and/or Authorized Customers on the Site?
SUNTECH CO , doing business as “SunTech Appliance Repair” has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need to know the basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information.
How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications, and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorized Customers may contact us to update their Personally Identifiable Information – suntechappliancerepair@gmail.com
Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting them. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.
Your rights
These are summarized rights that you have under data protection law
- The right to access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to object to processing
- The right to data portability
- The right to complain to a supervisory authority
- The right to withdraw consent
Children’s Privacy
Our Service does not address “Children”, anyone under the age of 18 years, and we do not knowingly collect personally identifiable information from children under 18 years.
If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please get in touch with us immediately using the contact details provided. If we come to know that children below 18 years have provided personal information, we will delete the information from our servers immediately.
Compliance With Laws
Disclosure of Personally Identifiable Information to comply with the law. We will disclose Personally Identifiable Information in order to comply with a court order subpoena or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.
What happens if the Privacy Policy Changes?
We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.
SMS Terms & Conditions (Text Messaging Policy)
By subscribing to SunTech SMS communications, you agree to receive transactional, service-related, and account related SMS messages from SUNTECH CO, doing business as “SunTech Appliance Repair”. These messages may include account notifications, customer care messages, delivery notifications, and marketing messages.
Account notifications may include account alerts, service updates and appointment confirmations.
Customer care messages may include support responses and follow-ups.
Delivery notifications may include technician arrival alerts and service completion updates.
Marketing messages may include promotional offers, and discounts.We also send optional marketing messages, discounts, and promotions only to customers who have opted in through our web form or written consent.
By submitting your phone number, you confirm that you are the owner or authorized user of the mobile number provided and that you are at least 18 years old.
Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
Data Usage: We use your data solely for sending (type of messages examples: account alerts, service updates, appointment confirmations, customer care messages, delivery notifications, and marketing messages such as promotional offers, discounts). Data Security: We protect your data with secure storage measures to prevent unauthorized access.
Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies
You may receive messages periodically, depending on your account activity and preferences.
Contact SunTech Appliance Repair at 239 402 5412 or suntechappliancerepair@gmail.com for HELP or to STOP receiving messages. Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to suntechappliancerepair@gmail.com or 239 402 5412. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours. You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
Non-Sharing Clause: We do not share your data with third parties for marketing purposes. SunTech Appliance Repair will not sell, rent, or share the collected mobile numbers
By continuing to use our Site and Services, you acknowledge and agree to these SMS Terms & Conditions.
Message Types
You may receive account alerts, service updates, and promotional offers via SMS.
Help Instructions
For assistance with any SMS messages, reply “HELP” to any message we send.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at suntechappliancerepair@gmail.com or 239 402 5412.
Reply “STOP” to any message to opt out.
Last Updated: November 13, 2025