SMS Terms and Conditions
Effective
These terms cover the text messages SUNTECH Appliance Repair sends: what you will receive, how often, what it may cost, and how to stop them at any time. They apply together with our Privacy Policy.
The program
Program name: SUNTECH Appliance Repair customer messages
Sent by: SUNTECH FL, CO, doing business as SUNTECH Appliance Repair
Sending numbers: (239) 402-5412 for the Fort Myers area, (239) 224-3431 for the Bonita Springs and Naples area
Messages about a repair come from the number of the area where the appliance is.
Messages you may receive
Once you agree, you may receive:
- appointment confirmations: the day and time window of your visit;
- technician arrival notifications: when the technician is on the way;
- service updates about your repair, such as a part on order or the next visit;
- customer care messages: answers to your questions and follow-ups after a repair;
- marketing messages about our services.
If you text us first, we answer your messages the same way.
How you agree
You agree by choosing Yes under Text messages in the request form on this website. Nothing is selected in advance, and you can send a request without agreeing. Agreeing to text messages is not a condition of getting a repair.
The form shows this text next to the choice:
Texts from SUNTECH Appliance Repair include appointment confirmations, technician arrival notifications, service updates, customer care and marketing messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.
Yes, I agree to receive text messages from SUNTECH Appliance Repair sent from (239) 402-5412 or (239) 224-3431.
By agreeing, you confirm that you are the account holder or an authorized user of the mobile number you gave us and that you are at least 18 years old.
How often and what it costs
Message frequency varies with your requests and visits.
Message and data rates may apply, depending on your mobile plan.
How to stop messages
Reply STOP to any message to opt out. You will get one message confirming that you are unsubscribed, and no more messages from that number after that.
If you get messages from both of our numbers, reply STOP to each of them, or call either number and ask us to stop both. To get messages again later, reply START to the number you stopped, or choose Yes on a new request.
Help
Reply HELP to any message for help, or call (239) 402-5412 or (239) 224-3431, Monday to Saturday 8 AM to 6 PM, Sunday 9 AM to 5 PM.
Carriers
Carriers are not liable for delayed or undelivered messages. Delivery also depends on your carrier and the coverage where your phone is.
Your number and your privacy
We do not sell, rent or share mobile phone numbers or text message opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. Our business phone service handles the messages only to deliver them.
How we handle the rest of your information is described in our Privacy Policy.
Changes to these terms
When we change these terms, we post the new version on this page with a new effective date.