LG repair at your home in Fort Myers and Bonita Springs
Call before 11 AM and we aim to be there the same day.
LG Electronics, based in Seoul with its US arm in Englewood Cliffs, New Jersey, makes every LG appliance under one brand and one warranty system, including the washers and dryers built at its plant in Clarksville, Tennessee.
SUNTECH is an independent repair company, not affiliated with or endorsed by LG. Brand names and logos belong to their owners and are used here only to show which brands we repair.
Bonita Springs and Naples area
Where to find the model number
| Brand | Models | Where the model number is |
|---|---|---|
 | Refrigerators (most) | Inside the left wall of the fresh-food or top-freezer section; on older models, the right wall. |
| Front-load washers and dryers | The silver label at the top of the door opening. | |
| Top-load washers | The back or right side of the cabinet, or the top under the lid. | |
| Dishwashers | The right edge of the door. | |
| Ranges | The left side of the open oven door or drawer, or the back of or under the control panel. | |
| Wall ovens | Under the control panel. | |
| Cooktops | The front or side of the base, the underside, or inside the cabinet below. | |
| Microwaves | The frame around the door opening, or the back. |
- Refrigerators (most)Inside the left wall of the fresh-food or top-freezer section; on older models, the right wall.
- Front-load washers and dryersThe silver label at the top of the door opening.
- Top-load washersThe back or right side of the cabinet, or the top under the lid.
- DishwashersThe right edge of the door.
- RangesThe left side of the open oven door or drawer, or the back of or under the control panel.
- Wall ovensUnder the control panel.
- CooktopsThe front or side of the base, the underside, or inside the cabinet below.
- MicrowavesThe frame around the door opening, or the back.
How LG appliances are built and what fails
LG refrigerators have a heat limit in a garage or on a lanai. LG rates its refrigerators for 55°F to 110°F and says not to run them above 110°F. At normal room temperature the compressor already runs 40% to 80% of the time, and warmer rooms push that higher.
An LG refrigerator after a trip or an outage. LG says ice left in the bin after a power outage should be thrown away. An ice maker that stays empty or a water line that drips after you come back is worth a call.
LG dryer duct codes point at the vent run. d75 through d95 report the exhaust duct as 75% to 95% clogged; the dryer is flagging the duct run, which matters on longer vent runs common in local condos and additions.
LG STUDIO and LG SIGNATURE high-end lines, French-door and side-by-side refrigerators, WashTower and WashCombo laundry, QuadWash Pro dishwashers
- Refrigerator
A knock after the refrigerator is bumped can be normal. LG’s manual lists a linear-compressor refrigerator that was jarred, meaning bumped, while running among normal conditions; a noise that keeps going is worth a call.
- Washer
Leak-limiting hoses can stop the washer from filling. LG’s own manual warns that hoses designed to limit leaks can trip falsely and keep the washer from filling, and says their use is not recommended.
- Washer
WashCombo units wash and dry in one drum. The WashCombo pairs an Inverter HeatPump with a single drum, runs ventless on a standard 120-volt outlet, and needs no special electrical hookup.
- Dishwasher
Built-in leak detection watches supply, drain and the tub. LG’s Built In Leak Detection watches the water supply, the drain and the tub for leaks.
- Oven and range
H5 isn’t an error, just a hot surface. LG’s own code list says H5 only means the surface is reading above 150°F — nothing to diagnose beyond letting it cool.
- Oven and range
A range fault code: note it when you call. An LG range shows a fault code when its control finds a problem, and the code on the display tells the technician where to start.
LG error codes
| Brand | Code on the display | Models | What it means |
|---|---|---|---|
| LG | OE | Front-load washers | The washer can’t drain. |
| LG | UE | Front-load washers | The load is unbalanced. |
| LG | dE, dE1, dE2 | Front-load washers | The door is open (dE/dE1) or closed but not locked (dE2). |
| LG | PF | Front-load washers | A power failure interrupted the cycle. |
| LG | d75, d80, d90, d95 | Dryers | The exhaust duct is clogged, from 75% to 95%. |
| LG | E13 | Hybrid condensing dryers | The dryer cannot drain the water it collects. |
| LG | F37 | Dishwashers | The Auto Open Door fault. |
| LG | bE | Dishwashers | Excess suds. |
| LG | F9 | Ranges and wall ovens | The upper oven is not heating properly. |
| LG | F10, F20 | Ranges and wall ovens | A door lock fault. |
| LG | H5 | Ranges and wall ovens | Not a fault — the surface is just above 150°F. |
| LG | FF, IF, CF | Refrigerators | An airflow fault in the freezer (FF), the ice maker (IF) or the cooling system (CF). |
| LG | CH, CL | Refrigerators | A refrigerant leak on the high or low side. |
See a different code on the display? Note it before you call — it helps us diagnose faster.
LG safety recalls
LG — Electric ranges with front-mounted knobs, slide-in and freestanding, sold 2015 through January 2025, recalled February 6, 2025. Accidental contact by people or pets can turn a front-mounted knob on, posing a fire hazard. LG provides a free warning label and instructions for using the Lock Out or Control Lock feature. The model number is inside the oven door or on the storage drawer.
Recall notice on CPSC.gov: LG, February 6, 2025
LG repair questions
Are you part of LG’s service network?
No. SUNTECH is an independent repair company with no tie to LG Electronics U.S.A. LG’s warranty treats parts not supplied or approved by LG as improper repair, so if your LG is still under warranty, tell us when you call and we will say so up front.
How do I find out how old my LG appliance is?
LG does not publish how to read the build date from the serial number, though the first digits have matched the production dates LG gave in past recalls. Give us the full model and serial number and we can help narrow it down.
What does the service call cost?
We tell you the fee when you call. If you go ahead with the repair, the service call fee is waived.
What warranty do I get?
3 months on labor for all appliances except high-end. On high-end appliances, parts are covered for 1 year.
How can I pay?
Card, check or cash.
Send a request
Tell us the appliance, the brand and what it is doing.
Your request has been sent
Thank you. Here is what happens next.
If it cannot wait
Call before 11 AM and we aim to be there the same day.
Bonita Springs and Naples area
