Call now to a live representative

Send a request
Call
Fort Myers (239) 402-5412
Bonita & Naples (239) 224-3431

Refrigerator Repair in Naples, FL

Call before 11 AM and we aim to be there the same day.

Refrigerators
French-door, side-by-side, top and bottom freezer, counter-depth, column and under-counter, built-in or freestanding
Bonita Springs and Naples area
Estero, Bonita Springs, North Naples, Naples, Marco Island
ZIP codes
34101, 34102, 34103, 34104, 34105, 34112, 34113, 34114, 34117, 34120
Hours
Monday to Saturday 8 AM to 6 PM, Sunday 9 AM to 5 PM

The city and inland Golden Gate, to its northeast, share the Bonita Springs and Naples area line, (239) 224-3431. Golden Gate gets its water from Collier County rather than from the city.

  1. Ice maker
  2. Air vent
  3. Water filter
  4. Door gasket
  5. Freezer drawer
  6. Base grille

Water and the building, more than the weather

In the city of Naples, 41.6% of homes are in buildings of 20 or more units, a larger share than single-family houses, by the Census Bureau’s 2024 American Community Survey. So a refrigerator here often stands a few floors above someone else’s ceiling, on a water riser it shares with the units above and below. We repair refrigerators on every floor, within the hours each building allows, and in the houses of inland Golden Gate as well.

Pick a condition: the drawing shows the part of the refrigerator it touches, and the note says what to do about it. In Naples they come from the city water and the building rather than the climate. Two of the three are things to do rather than failures, so their parts are marked with a dashed line.

The Naples year
City waterMarked: the fill valve, which all the door water and ice pass through. Nothing fails here; the filter sits on the same line.A leak travels downLit: the fill valve and its water line. The defrost drain, the other usual source, has no number: it runs from the evaporator to a pan under the cabinet.Building hoursMarked: the compressor, whose replacement means bringing sealed-system equipment up the elevator. Nothing fails because of the building.
  1. 1Control board
  2. 2Evaporator fan
  3. 3Defrost heater
  4. 4Ice maker fill valve
  5. 5Condenser fan
  6. 6Compressor
  7. 7Door gasket
Bottom-freezer refrigerator

All year

Chloramine most of the year, free chlorine for a few weeks

The city normally disinfects its water with chloramine. Once or twice a year, when the city announces it, the Water Department switches to free chlorine for a few weeks to purge its pipes. During those weeks the water from the refrigerator door may taste, smell or look slightly different, and the city says this has no effect on health.

What to watch for

If the taste of disinfectant outlasts the dates in the city’s announcement, mention it when you call.

All year

Water on your floor ends up on the ceiling below

Up in a tower, a cracked ice-maker line, a dripping fill valve or a defrost drain that froze and overflowed does not stay in your kitchen: the water finds the ceiling of the home underneath. Florida condominium law, section 718.111 of the statutes, keeps appliances and water filters that serve a single unit out of the association’s property insurance.

What to watch for

Water under a refrigerator in a condo can reach the unit below within hours, so call as soon as you see it.

December to April

Weekdays only, and quiet in season

One tower on Gulf Shore Boulevard lets contractors work from 8 AM to 4 PM, Monday to Friday, and from December 15 to April 15 bans noisy work inside the units: drilling, hammering, floors and walls. Under that rule, work that needs no padded elevator would typically not count, and a refrigerator repair involves none of the noisy work on the list, but the building manager has the final say. Replacing a compressor is sealed-system work, so the technician brings up gauges, a vacuum pump and a recovery machine.

What to do

When you book, tell us your building’s contractor hours and let the front desk know we are coming. If a compressor has to be brought up, ask the front desk whether the elevator should be padded first.

Refrigerator problems we fix in Naples

For each symptom, one line on where the fault usually sits, tagged with the Naples condition behind it when there is one. Full causes and repairs are on the refrigerator page.

  • Freezer cold, fresh-food section warm

    No cold air makes it across from the freezer, because the airflow stopped or frost closed it off. Full guide: Refrigerator not cooling but the freezer is cold

  • Both sections warm, a click every few minutes

    The compressor cannot start, or the cooling system cannot shed its heat.

  • Light and display on, nothing cools

    Power reaches the lights but not the cooling, which points to the electronics.

  • Frost or ice on the freezer back wall

    Frost that never clears means the defrost system has stopped doing its job.

  • Water under the crisper drawers or on the floor

    A blocked defrost drain or a leak in the water supply; on an upper floor, call as soon as you see water.

  • No ice, or a buzz with no water

    The refrigerator calls for water and gets none, from the building line or inside the refrigerator.

  • Food freezing in the fresh-food section

    Freezer air floods the fresh-food side, or the temperature reading is off.

  • Runs all the time, or the door edge sweats

    Warm air is getting past the doors, or the cooling system is choked and slow to shed heat.

  • New buzzing, rattling or grinding

    A moving part at the back wearing out, best repaired while it still turns.

Full causes and repairs on the refrigerator page

Refrigerator brands we repair in Naples

High-end brands

High-end appliances: parts are covered by a 1-year warranty.

Everyday brands

3-month warranty on labor for all appliances except high-end.

Brand not on the list? Send a request Tell us the brand and model number, and we will tell you whether we can repair it.

Brand names and logos belong to their owners. SUNTECH is an independent repair service.

Naples refrigerator questions

Does our refrigerator filter take out chloramine?

Not every one does. Many refrigerator cartridges are tested only for chlorine taste and odor, and reducing chloramine is a separate claim. The performance data sheet for your cartridge lists what it was tested to reduce; if chloramine is not on it, look for a cartridge that lists it.

Does the city’s switch to free chlorine reach Golden Gate?

No. Golden Gate gets its water from Collier County, not from the city, so the city’s announcements do not apply there. Watch for the county’s notices instead.

What does the service call cost?

We tell you the fee when you call. If you go ahead with the repair, the service call fee is waived.

What warranty do I get?

3 months on labor for all appliances except high-end. On high-end appliances, parts are covered for 1 year.

How can I pay?

Card, check or cash.

Send a request

Tell us the appliance, the brand and what it is doing.

What happens next

  1. We get back to youTo agree on a time for the visit.
  2. Diagnosis at your homeThe technician finds the cause and explains what the repair involves. You decide whether to go ahead.
  3. Repair and warrantyThe service call fee is waived when you go ahead with the repair. The repair is covered by our warranty.

Other repairs in Naples

Refrigerator repair in other towns